Communication skills are an important element in the hospitality industry. Communication is closely related to psychology, sociology, and mentality (Narula, 2006). Trends of communication vary to specific region or country. This...

The aim of this research paper is to critically analyse the importance and effectiveness of empowerment in Marriott properties in Switzerland. The author discovered a gap in the existing literature on...

Formation of motivation and push-and-pull factors are very crucial while investigating tourists’ motivation. Due to the fact that there is still lack of available resources and specific case studies, the author...