The Impact of Covid Crisis Management Strategies on Small Family Run Countryside Hotels: The Case of Hotel Bernerhof Posted on March 1, 2024
An Exploration of Service Gaps between Customer Changing Service Expectations and Demands and the Satisfaction from the Service Delivered: Swiss Travellers to Swiss Luxury Hotels Posted on March 1, 2024
Brand Storytelling – the Future of Destination Marketing and Its Influences on Enhancing Destination Brand Value: a Case of Karlovy Vary, Czech Republic Posted on March 1, 2024
Exploring Influential Factors in Customer Perception Humanoid Hotel Service Robots: Unravelling the Impact of Robot Gender Appearance, Anthropomorphic Levels, and Customer Gender Posted on March 1, 2024
An Analysis of Curiosity to Overcome Fear of Dark Tourism: the Case of Travellers to the Chernobyl Site Posted on March 1, 2024
An Exploration of Sexual Discrimination Phenomenon at the Workplace from the Victim’s Perspective in the Lived Experience: The Case of Hospitality Industry in the United States Posted on March 1, 2024
