An Exploration of Service Gaps between Customer Changing Service Expectations and Demands and the Satisfaction from the Service Delivered: Swiss Travellers to Swiss Luxury Hotels Posted on March 1, 2024
Brand Storytelling – the Future of Destination Marketing and Its Influences on Enhancing Destination Brand Value: a Case of Karlovy Vary, Czech Republic Posted on March 1, 2024
Exploring Influential Factors in Customer Perception Humanoid Hotel Service Robots: Unravelling the Impact of Robot Gender Appearance, Anthropomorphic Levels, and Customer Gender Posted on March 1, 2024
An Analysis of Curiosity to Overcome Fear of Dark Tourism: the Case of Travellers to the Chernobyl Site Posted on March 1, 2024
An Exploration of Sexual Discrimination Phenomenon at the Workplace from the Victim’s Perspective in the Lived Experience: The Case of Hospitality Industry in the United States Posted on March 1, 2024
The Future of Blockchain and Cryptocurrency Technology Adoption Behaviour and Its Implication in the Swiss Hospitality Industry Posted on December 1, 2023
An Investigation of the Impact of the Audience`s Perceptions of Social Media Quality Interaction on Purchasing Decision-Making: the Case of JW Marriott Lima in Peru Posted on December 1, 2023
An Analysis of How Motivation and Interpersonalism Impacts Participants` Behaviour in Sport Tourism: the Case of Olympic Games Posted on December 1, 2023
Eco Tourism and Its Effect on Tourists and Their Behaviours in a Destination: a Case of Dubai Posted on December 1, 2023
An Analysis of Tourist Perception Before Visiting Dark Destination, a Case of “Suicide” Forest, Japan Posted on December 1, 2023
