Customer Service Meets Social Consumer Relationship Management
– December 30, 2011Posted in: 2011 Vol. 3 (4)
Journals
- Special edition "Hong Kong Polytechnic"
- Special Collaboration Edition 2019
- Special Collaboration Edition 2018
- 2020 Vol. 12 (2)
- 2020 Vol. 12 (1)
- 2019 Vol. 11 (4)
- 2019 Vol. 11 (3)
- 2019 Vol. 11 (2)
- 2019 Vol. 11 (1)
- 2018 Vol. 10 (4)
- 2018 Vol. 10 (3)
- 2018 Vol. 10 (2)
- 2018 Vol. 10 (1)
- 2017 Vol. 9 (4)
- 2017 Vol. 9 (3)
- 2017 Vol. 9 (2)
- 2017 Vol. 9 (1)
- 2016 Vol. 8 (4)
- 2016 Vol. 8 (3)
- 2016 Vol. 8 (2)
- 2016 Vol. 8 (1)
- 2015 Vol. 7 (4)
- 2015 Vol. 7 (2)
- 2015 Vol. 7 (1)
- 2014 Vol. 6 (4)
- 2014 Vol. 6 (3)
- 2014 Vol. 6 (2)
- 2014 Vol. 6 (1)
- 2013 Vol. 5 (4)
- 2013 Vol. 5 (3)
- 2013 Vol. 5 (2)
- 2013 Vol. 5 (1)
- 2012 Vol. 4 (4)
- 2012 Vol. 4 (3)
- 2012 Vol. 4 (2)
- 2012 Vol. 4 (1)
- 2011 Vol. 3 (4)
- 2011 Vol. 3 (3)
- 2011 Vol. 3 (2)
- 2011 Vol. 3 (1)
- 2010 Vol. 2 (4)
- 2010 Vol. 2 (3)
- 2010 Vol. 2 (2)
- 2010 Vol. 2 (1)
- 2009 Vol. 1 (3)
- 2009 Vol. 1 (2)
- 2009 Vol. 1 (1)
Upcoming Releases
The publication of Volume 12 (1) is planned for March 2020. We welcome all organisations across the globe to publish hospitality and tourism related papers via the HTMi. Read our Editorial Policy to apply.
Connect with us on
-
Recent Articles
- Analysis of personal distinction as a factor reshaping the concept of luxury in the hospitality industry: A case study of luxury travel company Abercrombie and Kent
- An analysis of managers’ operational behaviour as response to internal politics in a value driven organisation: The case of Hotel Arts, Ritz Carlton
- Recovering after Crises: An Analysis of Small and Medium Sized Enterprises within the hotel industry in Mombasa. A case study of the 2015 Garissa region terror attack
Contemporary Issues in Hospitality Journal
