2015 Vol. 7 (2) Journal

An investigation of procrastination behaviour patterns among hospitality students in Switzerland

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To analyse the tourist’s experiences in order to build strong customer loyalty in the case of Biertan “Medieval Village” as a rural tourism destination in Romania.

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An investigation of the predictability of electronic word-of-mouth to positively influence the consumer buying decision to choosing Singapore Airlines.

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Critical elements of front line service quality training that drive customer satisfaction: A case study of Hotel des Trois Couronnes in Vevey, Switzerland.

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The Relationship between Customer Experience and Customer Retention in Ecotourism: A case study of Hong Kong

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Working in a traditional club: a London club case study

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How does behavior and motivation differ between passionate and reclusive partisans in relation to Northern Ireland based supporters of English Premier League football?

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Journals
Upcoming Releases

The publication of Volume 12 (1) is planned for March 2020. We welcome all organisations across the globe to publish hospitality and tourism related papers via the HTMi. Read our Editorial Policy to apply.